Many believe that the design of a SaaS application can be entrusted to any experienced professional. However, SaaS products have distinctive goals and challenges, so designing such an app requires specific expertise.
SaaS (Software-as-a-Service) is a cloud-based service, accessible via the Internet and paid within a subscription model. Such a solution can be beneficial for various businesses as it's less resource-consuming and much more scalable. What are examples of good saas apps? Zoom, Dropbox, ZenDesk, Slack, Canva, Salesforce, and many more.
A great SaaS product design
combines your business ideas and ways to relieve your target users' pains. It should be so convenient and valuable for the customers that its use becomes a habit. Unlike on-premises solutions, SaaS products offer a space where users come not just for a specific purpose but also to meet their regular needs. That's the core idea the design and architecture of such an app should adhere to.
So if you're going to hire a UX designer for a SaaS platform, ensure they know their business well. SaaS designers should have skills in product design. Working with SaaS is different from creating a beautiful and well-functioning app. SaaS is a product, so designers should be capable of conducting qualitative and quantitative research. They know how to study heat maps and scroll maps, deal with prototyping, and conduct testing.
These are the essential components of successful SaaS design that are worth considering when building such applications.